Refund Policy.

Thank you for purchasing from CodeSutraX5 (“we”, “our”, “us”). Please read this Refund Policy carefully before making a purchase.

1. Digital Products – No Physical Shipping

All products sold on https://codesutrax5.com/ are digital products delivered electronically. No physical goods are shipped.

2. No Refund Policy (Digital Products)

Due to the nature of digital products, all sales are final.

We do NOT offer refunds, returns, or exchanges once the product has been:

  • Downloaded

  • Accessed

  • Delivered via email or user dashboard

This policy is in place to prevent misuse and unauthorized distribution.

3. Exceptions (Limited Cases)

A refund may be considered only if:

  • The product was not delivered due to a technical error from our side

  • The issue is reported within 24 hours of purchase

  • Proof of payment is provided

In such cases, we will either:

  • Re-deliver the product, or

  • Issue a refund at our sole discretion

4. Non-Refundable Situations

Refunds will NOT be issued for:

  • Change of mind after purchase

  • Lack of knowledge or skill to use the product

  • Expectation of guaranteed results (followers, income, engagement, etc.)

  • Incompatibility with third-party platforms

  • Failure to read product description before purchase

5. Chargebacks & Payment Disputes

Initiating a chargeback without contacting support may result in:

  • Immediate account suspension

  • Permanent access revocation

  • Legal action if digital content misuse is detected

We strongly encourage contacting support first.

6. Contact for Refund Issues

If you believe you qualify under our exception policy, contact us within 24 hours:

📧 Email:codesutrax5@gmail.com
🌐 Website: https://codesutrax5.com/

Include:

  • Order ID

  • Registered email address

  • Description of the issue

7. Policy Updates

We reserve the right to modify this Refund Policy at any time without prior notice. Updates will be reflected on this page.

8. Acceptance of Policy

By purchasing from CodeSutraX5, you acknowledge that you have read and agreed to this Refund Policy